About Us

Home for growth and support

Creating a world where everyone thrives​

No person in care—young or old—should have to struggle to find the support they need. At Thrive House, we are dedicated to providing compassionate, personalised care and support services to individuals and families who need it most.

Our story

Our roots

Thrive House began in 2017, when founders Bernadette Burns and Joel Dorman saw a significant gap in the system—there simply wasn’t enough support for individuals in need of a safe, supportive and nurturing environment.

What started as a modest garage setup has now blossomed into a thriving organisation. We are proud to be one of the largest and most successful providers of NDIS and Child Safety services across Brisbane, Moreton Bay and the Sunshine Coast, with 28 residential homes and a dedicated team of nearly 270 caring professionals. While we are among the largest Child Safety service providers in the Moreton region, our primary focus is on delivering exceptional NDIS services.

Our commitment

Respect

We will treat everyone equally no matter where they are from or who they are. We will make sure everyone feels included and welcome.

Inform

We will give you information about your physical, emotional and online safety and what to do if you feel unsafe.

Give you a voice

We will make sure there are lots of ways for you to have a say and be involved. 

Help

We will listen and act on what you tell us. We will help you with your hopes and dreams as well as your worries and fears.

Trust

You can trust that we will care about your needs and feelings and will support you. We will continue to get better at what we do.

Safety

We will make our place happy and comfortable for you.

Bernadette Burns – Director

Bernadette Burns – Executive Director

Our commitment

Personalised care

With us, participants are not just a number. We know every one of our clients by name and work closely with each participant to ensure they receive fully personalised support that meets their goals.

Our commitment

Compassionate approach

Our approach is rooted in compassion and understanding, offering a space where clients can feel safe and supported, knowing that we are dedicated to helping them every step of the way.

Our commitment

Adaptable strategies

Life can be unpredictable, and we understand that traditional approaches don’t always fit. Our flexible mindset allows us to find new ways to address challenges, always putting our clients’ needs first.

Empowering futures with Thrive

Registered NDIS provider

At Thrive House, we believe that when there’s a will, there is a way. As a registered NDIS provider means we adhere to the highest standards of care and service delivery. We are here to guide participants throughout the NDIS process, ensuring they have the tools and support to achieve their goals.

Staff
260 +
Suburbs Serviced
130 +
Happy Clients
490 +

Recent reports

Financial year 2023 – 2024

Financial year 2022 – 2023

Financial year 2021 – 2022